Refund Policy

Thank you for choosing to support our health mobile. Your generous donation helps us make a meaningful impact in providing healthcare services to those in need. We value your commitment and trust in our mission. This Refund Policy outlines the terms and conditions under which we accept donation refunds for our health mobile.

30 Days Donation Return Policy:

If you decide to request a refund for your donation, our policy allows for a 30-day window from the date of your donation. You can initiate a refund within this period if you have changed your mind or encountered any issues with your donation.

How to Request a Refund:

To request a donation refund within the 30-day period, please follow these steps:

Contact our Support Team: Reach out to our support team by sending an email to [email protected]. In your email, include your full name, donation amount, date of donation, and the reason for the refund request.

Verification Process: Our support team will review your request and may reach out for additional information, if required, to verify your donation and identity.

Refund Processing: Once your request is approved and verified, we will initiate the refund process. Refunds will be processed using the original method of payment. Please allow up to [X business days] for the refund to be reflected in your account.

Refund Eligibility:

Refunds are only available for donations made within the past 30 days from the date of the refund request.
Donations made beyond the 30-day period are not eligible for a refund.
Refund requests must include valid and accurate information for verification purposes.
Exceptions:
We understand that there might be exceptional circumstances that could warrant a refund beyond the 30-day window. In such cases, decisions will be made on a case-by-case basis, and our team will carefully consider the circumstances before making a determination.

Contact Information:

If you have any questions or concerns regarding our refund policy or the refund process, please don’t hesitate to contact our support team at [email protected].

Changes to the Refund Policy:

Our refund policy may be updated from time to time. Any changes will be posted on this page, and the date of the last update will be indicated at the top.

By making a donation to our health mobile, you agree to abide by the terms of this refund policy.

Thank you for your support and understanding. Your contributions help us make a real difference in the lives of those in need of healthcare services.